Support

You benefit from our assistance throughout your entire journey: from the choice of your package to the interpretation of your compliance evaluation. We are accessible by live chat, email, phone call or video.

Expert advice

You will be advised directly by our expert consultants. They use SamBox.io daily as part of their consulting missions, and will guide you through each step. Our consultants are specialized by software editor and therefore master the specific issues of each audit. We will answer you:

  • by email, in 24 hours or less, that's our promise,
  • online chat, every working day.

When the chat is closed, we still take your request into account and come back to you within 24 hours, as if it were an email.

Documentation

After you have confirmed your order, you will also have access to all our extensive documentation, which covers all the steps of your compliance evaluation: data collection, quality improvement, calculation, optimization and interpretation.